Returns & Refunds
We accept returns for any items that are in new, unworn, and resalable condition within 7 days of purchase (excluding weekends, or national holidays). To initiate a return, please contact our customer service team via email at email@example.com
If you received a defective or incorrect item, we apologize for the inconvenience and we will pay for the return shipping label. In this case, we will not charge you for any shipping costs.
We reserve the right to refuse a return and refund for any items that are damaged, worn, or altered in any way. If we receive a returned item that cannot be resold, we will notify you and offer to return the item to you at your expense.
Once we receive your returned item and verify that it meets our return policy requirements, we will process your refund within 7-10 business days. Please note that we do not refund shipping costs unless we made a mistake with your order.
If you decide to return an item for any reason other than a mistake on our part, you will be responsible for the shipping costs associated with returning the item. This includes both the cost of shipping the item to you and the cost of returning the item to us. We recommend using a trackable shipping service and purchasing shipping insurance to ensure the safe and timely arrival of your return.
Please note that we reserve the right to deny a return or refund if the item has been damaged, worn, or altered in any way.